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Proactive IT Support.

Proactive IT support is a strategic approach to managing and maintaining an organization’s information technology infrastructure. It focuses on preventing IT issues and disruptions before they occur, rather than simply reacting to problems as they arise. This approach is crucial for businesses that want to minimize downtime, improve operational efficiency, and enhance cybersecurity. Here’s how proactive IT support works and its key components.

Continuous Monitoring – Predictive Analysis – Patch Management – Security Measures – Remote Monitoring and Management (RMM) – Backup and Disaster Recovery – End-User Training – Help Desk and Support Services – Regular Health Checks and Assessments – Documentation.


  • Faxing & Mobile Faxing
  • Unlimited Conference Calling
  • Video Conferencing
  • Salesforce Integration
  • Microsoft Teams Integration


  • Voicemail-To-Email
  • SMS
  • Instant Messaging

Call Control

  • Paging & Group Paging
  • Flexible Call Routing
  • Call Transfer, Park, Intercom, & Paging
  • Ring groups

Departmental Contact Center

  • Call Recording
  • Monitor
  • Whisper 
  • Barge
  • Hot Desking 
  • Queue Management Switchboard
  • Custom Music / Message On Hold
  • Enhanced CallerID
  • Presence Management
  • IVR


Grow With You

Eliminates the risk of having to migrate to a completely new system when your company outgrows its hosted deployment. Instead, you can move seamlessly from Switchvox Cloud to Switchvox On-Premises with no setup and no change to your user experience.


In today’s hybrid work environments, employees need to be flexible and able to work from the office, home, or both while having access to communication, collaboration, and productivity tools. Switchvox Cloud users can easily log-in from anywhere they are located.


Check our Awesome pricing panel

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Advanced share Business plan package
$49.99 /per month*
  • 10 GB Stroge
  • Unlimited Domain
  • Hosted Support
  • Unlimited Email Accounts
  • Unlimited Database
  • 1 TB Bandwith/Monthly

What Our Clients Say

We are a friendly company to work with & we provide useful advise to the customers on how to make their products better & compete with other products in the market.

John Smith | HR Manager